OD

By Ellie McGill, Paramedic

Everyone wants to talk about overdoses these days.  My job is now not known for daring rescues and fiery crashes, but our menial contribution to a disease that has finally caught public attention.  I am baited upon meeting new people and I fall for it.  “What’s your most common type of call?”  “Have you ever been on a heroin overdose?”  “Do you carry narcan?” Ah, damn!  Next thing I know I am in a conversation about the good old days, how kids are spoiled, or ‘why don’t they all just quit?’.

One of my first calls as a student was for an overdose.  My first.  My preceptors 5000th. “Pump the brakes”  I am told. No, you won’t get to intubate this patient. At best you will finish this call and not have been punched or yelled at.

So, no, giving narcan is not news to me. Giving it on the regular in a town of 6000 residents, that is noteworthy.  That is something we’ve all noticed.

One thing I resolved to do was not “allow” these patients to refuse. Any patient who is alert and oriented may refuse care and transport to the hospital. The opposite of that is kidnapping and I’m not into that.

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Underneath our Scrubs

By Alice, Certified Nursing Assistant

Underneath our scrubs beat hearts that celebrate each success and bleed for each loss of those within our care. We know that our time with them is limited and we can not cure them. We can’t turn back the hands of time and we can’t change the situation that led them to our care. But we walk with them. We do what we can to improve their quality of life. We tell them they are not alone. We try to coax smiles from weathered faces worn down by time and experience. We listen. We translate. And when they pass, we grieve.

Underneath our scrubs are muscles that ache from running up and down halls or up and down stairs as we do the work of three people because of short staffing. Sweat runs down our face as we prioritize needs on the spot in order to provide the best care we can in an imperfect situation. Carefully compartmentalizing the very real frustration that comes from being overworked and underpaid; constantly facing impossible situations and feeling unappreciated, as if what we do is of little value. As if we are disposable. And isn’t that how those in our care feel? Invisible? Overlooked? So we run harder. Try harder. Uphill battles become our bread and butter.

Underneath our scrubs are souls of true grit. Whatever we look like, whether we wear it on the inside or out, we do not give up. Caregiving does not stop for holidays or inclement weather. It is not nice and neat. The most important and necessary tasks fall between the lists of activities of daily living. We face our own mortality every single shift. We face worst case scenarios and see the people beneath; see the strength and courage of those living through them and their strength fuels our own.

Underneath our scrubs, we are tired. We are weary. We are disgusted with the poor pay and misunderstanding of what we do and why we do it. We are tired of being dismissed. Tired of those in our care being misunderstood and dismissed. Tired of “it looks good on paper” mentalities and tired of people with little experience on the floor and no real world knowledge of those in our care deciding what is best for them without our input. We deserve better. Our residents certainly deserve better. And until we get better, we will be relentless and consistent in speaking our truths.

Reprinted with permission from CNA Edge.

The Road to Legitimacy Begins in Taxi School

By Kelly Dessaint, Taxi Driver, San Francisco

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I talked about driving a cab long before I went to taxi school. In zines, blogposts and Facebook comments detailing my experiences as an Uber-Lyft driver, I wrote about a quest for legitimacy. On Twitter, I lambasted the predatory business models of the “sharing” economy and constantly tweeted my ambition to drive a real cab. After a while, it was too late to back down.

I’d read the list of requirements on the SFMTA website several times but going through the intensive process was a daunting task. It’s not easy becoming a cab driver in San Francisco.

Fortunately, Thomas Canne, a DeSoto driver, approached me on Twitter and answered all my stupid questions. Then Mansurel, a former cab driver I’d met at a protest outside Uber headquarters, introduced me to Jacob Black, who guided me the rest of the way to National/Veterans. Since the first step to becoming a cab driver is taxi school, he gave me the number for the Taxi Driver Institute.

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To Make Ends Meet, I Got Behind the Wheel of a Houston Cab

By Ted Streuli, Taxi Driver, Houston

On most days I was Yellow 698. When I opened the door for you to climb into the back seat of my cab, that’s all you knew about me. Okay, you knew my name—assuming that you glanced at my license—but you didn’t know if I was driving Houston’s streets on two hours’ sleep, if I had a handgun tucked under my seat, if I was a paroled felon, or if I planned to cheat you.

If you happened to get into Yellow 698, you were relatively lucky. I wouldn’t cheat you, I didn’t own a gun, and I’d never been arrested. But usually I had had very little sleep. To keep the cash flowing at home while I got my fledgling advertising agency off the ground, I drove a cab. The job was dangerous, the hours long, the wages low, and the social status somewhere just below shoeshine boy. But I was my own boss of my own business.

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How Waiting Tables Prepares You for Baby’s First Month

By Matt Abraham

I was terrified when I had my kid four weeks ago. He was tiny and fragile, screaming and shaking, and all I knew was that I wanted to succeed as a parent. However, the only skills I possessed dealt with waiting tables. What was I going to do, upsell him a bottle of wine or crumb his bib between courses? But after four weeks of fathering I realize there was no need for concern, because as surprising as it sounds, the skills I gained from working in restaurants were the only ones I needed to successfully deal with an infant. After all, he was just a weepy egocentric human who was demanding all my attention, and even on a slow Tuesday night you’ll see four of those… So if you’re a waiter who’s expecting their first kid you can rest easy, the following six lessons from your time spinning trays are guaranteed to get you through the crucial first month of parenthood with ease.

Kind of.

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Verbal Tips Are Fraud

By Duke Cullinan

The concept of the Verbal Tip is understood by any waiter who has been in the business for more than 2 or 3 . . . shifts.

‘You were the best waiter!’

‘Thank you so much! You were really great tonight!’

I truly hope some of these particular diners are reading this, so they can understand we know what they are doing. But then, the kind of diners who pull this shit are definitely not interested in how the waiter feels about things. So why should I expect they would seek out a waiter’s rant?

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My Manager is a Slacker

By Anonymous

I currently work as the fry cook at a high volume beer and wings joint in Atlanta. Been there almost exactly one year, and will be leaving in one week. Here’s why…

Management sucks. My last job as cashier at a fast casual South African restaurant, where the manager and prep cook would frequently bang in the office while we were busy, was more tolerable.

I work weekends, when we get slammed, and the fry station has two positions; one person flips the wings and sells the items, the other drops all fried items and keeps the fries coming. On Sundays management finds it economically sound to leave me on fry alone. They of course expect quality and timing to be the same as well, which simply is not possible with 25 tickets constantly on the board and constantly coming in, fries needing to be fresh, and 300 wings down that need to be out in 15 minutes minus the crispy wings. I’ve been doing this for a couple of months now and last week was the last straw.

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The Customer Is Always…

By Jamie C. Baker

My first job was at Chick Fil-A when I turned 16.  From there, I worked retail at Belk and Shoe Carnival, and had a stint at an Outlet Mall.  I have waited tables and bartended at Chili’s, Applebee’s, Shoney’s, IHOP and more, and worked sales at a wholesale and retail warehouse.  I’ve managed customers for a landscaping company and handled patients at a chiropractic practice.  At this moment, I work for a massive drug development company in a position that requires absolutely no customer service work, and I love it more than words can express.

I’m grateful to currently be in a position where I don’t have to worry about the whole “customer is always right” philosophy.  If someone screws up, I tell them to fix it.  If someone is rude to me, I don’t have to put up with it.  When I’m put in front of a client, I’m not the one who has to answer to them, so it’s not a stressful environment with me feeling like I have to pop my customer service voice on and play nice.  There’s a mutual respect rather than one or both of us feeling an obligation to fake it.

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Why Do I Wait Tables (at Red Lobster)?

By Richard Johnson

Someone once asked me, “Why do I wait tables?” She suggested that since I have multiple degrees (I have a graduate degree as well as my undergrad) and I only make $40-$60 a night I should do something else.

First, I don’t only make $40-$60 a night. If I did, I would’ve gotten out of this business a LONG time ago. I have co-workers who make that a night because they suck and don’t care, but rare is the shift that I make under $80, and most nights are beyond that. Honestly, I am disappointed in less than $100 per shift (but yes it happens). It’s not worth my time (especially in winter) to drive into work for less than that. I have a fairly long commute by city standards to get to my restaurant. There are other Red Lobster stores (and other Darden owned restaurants) closer to where I live, but I work at my present store because I can make more money there than at most of the other regional stores. I’ve worked in enough Red Lobsters to know a good one when I find it. Good being a relative term of course.

Hypothetically, let’s say I work 5 shifts a week for 30 hours. In those shifts if I average $125 per shift, that is $625 a week that I am taking home (with health care and the pittance that we get as tipped employees, we never see our hourly wages). Figure I work at least 49 weeks a year and that is over $30,000. And honestly, there are people in my store who make more than that, all for a “part time” job. Plus I get paid vacation. Plus we get stock options. And dental/health care is available.

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Mission To Haiti

By Eugene Salomon, Taxi Driver, New York City
One of the little side-benefits of driving a cab in New York City is that you occasionally have a window presented to you through which to gain an insight into major world events. For example, to go way, way back, I once had a military man in full uniform get in my cab who was en route to New York’s Sloan-Kettering Hospital. It turned out he was a general in the army of the overthrown Iranian government who was going to visit “His Excellency” in the hospital. “His Excellency” was the Shah of Iran who had been overthrown by the Islamic revolution and was at that time receiving treatment for cancer at the hospital (from which he died shortly thereafter). I didn’t have a conversation of any substance with this military man, but his seriousness, his stiffness, his continuing to wear the uniform of an army that no longer existed as a show of respect for the deposed Shah, and his use of the term “His Excellency” have remained with me all these years. An abstraction had been given some mass, a face. Whenever the Iranian situation was mentioned after that I could think back on this ride and get a feeling for the way it was, just based on the way this general in my cab carried himself.

I had a ride like that a few days ago.

I picked up a young man in Manhattan who was headed for Kennedy Airport, and from there he would be flying home to London. New York was a stopover in his journey from his original point of departure – Haiti, a place that, of course, is very much in the news these days. He told me he is a photographer and had donated his services to record some of the relief effort that is in progress on the devastated island.

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